Technical Deep Dive

AI receptionist
built for service businesses

Discover the technology and capabilities that power CallWise's AI voice agents. From natural conversation to seamless integrations, see how we handle every aspect of your customer calls.

Advanced AI capabilities

Every feature engineered specifically for service businesses

AI Voice Technology

Advanced conversational AI that sounds natural and professional

  • Neural voice synthesis with human-like intonation
  • Real-time speech recognition and processing
  • Context-aware conversation management
  • Multi-language support
  • Customizable voice personality and tone

Smart Scheduling Engine

Intelligent appointment booking with real-time availability

  • Real-time calendar sync and conflict detection
  • Automated booking confirmation and reminders
  • Timezone handling for multi-location businesses
  • Reschedule and cancellation management
  • Buffer time and travel time calculations

Intelligent Call Routing

AI-powered call classification and routing system

  • Emergency keyword detection and instant routing
  • Sentiment analysis for upset customers
  • Skill-based routing to appropriate team members
  • Call priority scoring and queue management
  • Escalation protocols for complex issues

Business Integrations

Connect with your existing business management tools

  • Jobber integration (available now)
  • ServiceTitan integration (coming soon)
  • HouseCall Pro integration (coming soon)
  • Custom API connections and webhooks
  • Real-time data synchronization

Analytics & Reporting

Comprehensive insights into your call performance and business metrics

  • Real-time call volume and performance dashboards
  • Lead conversion tracking and attribution
  • Customer satisfaction scoring and trends
  • Peak hours analysis and capacity planning
  • Custom reports and data exports

Customer Relationship Management

Automated customer communication and relationship building

  • Automated follow-up sequences
  • Customer satisfaction surveys
  • Review request automation
  • Customer history and interaction tracking
  • Personalized communication based on customer data

Common use cases

How service businesses use CallWise to improve their operations

After-Hours Coverage

Capture leads and handle emergencies when your team is unavailable

24/7 availability
Emergency routing
Appointment booking
Lead capture

Peak Hour Support

Handle high call volumes during busy periods without missing opportunities

Unlimited capacity
No busy signals
Consistent quality
Overflow handling

Multi-Location Management

Centralized call handling for businesses with multiple locations

Location-based routing
Centralized scheduling
Consistent branding
Performance tracking

Service Inquiry Management

Provide accurate pricing and service information to potential customers

Dynamic pricing
Service availability
Qualification questions
Instant quotes

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